Privacy Policy
The Heritage Convention Hall & Rooms
At The Heritage Convention Hall & Rooms, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for bookings and inquiries.
1. Information We Collect
We may collect personal information from you in the following ways:
Personal Details: Name, phone number, email address, and address when you make an inquiry, booking, or contact us.
Booking Information: Event details, room preferences, dates, and payment-related information (processed securely through third-party services).
Technical Information: IP address, browser type, device information, and website usage data when you visit our website.
2. How We Use Your Information
The information we collect is used to:
Process bookings and service requests
Respond to inquiries and customer support requests
Communicate booking confirmations, updates, or promotional offers
Improve our services, website, and customer experience
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. Your data may be shared only:
With trusted service providers for booking, payment processing, or technical support
When required by law or government authorities
To protect our rights, property, or safety and that of our customers
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your personal data (subject to legal obligations)
Opt out of promotional communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
The Heritage Convention Hall & Rooms
📍 Address: NH-173, Near Chikkapattanagere Gate, Kadur – 577548
📞 Phone: +91-78925 26223 | 08267-295888
📧 Email: contact@theheritagekadur.com